Legal

Privacy Policy

Last updated: September 27, 2025

1. Introduction

At JobappAI, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered resume optimization platform.

2. Information We Collect

2.1 Information You Provide Directly

  • Account Information: Name, email address, password when you create an account
  • Resume Content: Text, formatting, and structure of your resume documents
  • Job Descriptions: Job postings and descriptions you submit for analysis
  • Profile Information: Any additional details you choose to add to your profile
  • Communication Data: Messages you send to our support team

2.2 Information Collected Automatically

  • Usage Data: How you interact with our platform, features used, time spent
  • Device Information: Browser type, operating system, IP address
  • Performance Data: Response times, error logs, system performance metrics
  • Analytics Data: Aggregated usage patterns and feature effectiveness

2.3 AI-Generated Data

  • Analysis Results: Compatibility scores, skill gap assessments, ATS optimization reports
  • Tailored Content: AI-generated resume versions and recommendations
  • Processing Metadata: Information about how our AI processes your content

3. How We Use Your Information

3.1 Primary Service Functions

  • Provide resume analysis and compatibility scoring
  • Generate tailored resume versions using AI technology
  • Optimize resumes for ATS compatibility
  • Store and manage your resumes and job descriptions
  • Export documents in requested formats

3.2 Account and Service Management

  • Create and maintain your user account
  • Process subscription payments and manage billing
  • Provide customer support and respond to inquiries
  • Send important service updates and notifications
  • Monitor usage limits and subscription tiers

3.3 AI Training and Improvement

We may use anonymized and aggregated data to improve our AI models, including compatibility scoring, tailoring recommendations, and ATS optimization. Personal identifiers are removed before training.

We do not sell your personal information. AI training data is used to enhance the experience for all users and to maintain high-quality analysis results.

4. How We Share Your Information

We may share your information only in the following circumstances:

  • Service Providers: Trusted third parties who assist in operating our platform (authentication, hosting, payment processing)
  • Legal Compliance: When required by law, regulation, or legal process
  • Business Transfers: In connection with mergers, acquisitions, or asset sales
  • AI Improvement: Aggregated and anonymized data sets to improve our services

We do not share raw resume or job description content with advertisers or data brokers.

5. Data Security

We implement robust security measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Access controls and authentication safeguards
  • Regular security audits and monitoring
  • Segregated storage for guest and authenticated users
  • Incident response procedures for potential breaches

6. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Object to or restrict processing of your data
  • Withdraw consent for marketing communications
  • Request export of your data in a machine-readable format

To exercise these rights, contact us at privacy@applai.com. We will respond within 30 days where legally required.

7. Data Retention

We retain your data for different periods depending on the type and purpose:

  • Account Data: Until you delete your account or request deletion
  • Resume Content: As long as you maintain an active account
  • Usage Analytics: Up to 2 years for service improvement purposes
  • Anonymized AI Training Data: Indefinitely, as it cannot be traced to individuals
  • Guest User Data: Automatically deleted after 30 days of inactivity

8. International Data Transfers

Our services may involve transferring your data to countries outside your residence. We ensure appropriate safeguards are in place to protect your information during international transfers, including compliance with applicable data protection laws.

9. Children's Privacy

JobappAI is not intended for use by individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Third-Party Services

Our platform may integrate with third-party services such as:

  • Authentication Providers: For secure login (Google, LinkedIn)
  • Payment Processors: For subscription billing (Stripe)
  • Analytics Services: For usage analysis (Google Analytics)
  • AI Services: For enhanced language processing (OpenAI)

These services have their own privacy policies. We encourage you to review them when using these features.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date and notify you through our service or via email. Your continued use of JobappAI after changes become effective constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Privacy Officer
Email: privacy@applai.com
Support: support@applai.com

Your Privacy Matters

We are committed to being transparent about how we use your data and giving you control over your information. If you have any concerns or questions about your privacy, please don't hesitate to reach out to us.

Need help managing your data?

Email privacy@applai.com or visit our help center for guidance on exporting and deleting your information.